Privacy Policy

Our Commitment

We take your privacy and confidentiality seriously. Your personal information is handled securely and only used to provide the service. Full details are outlined below.

Signing Up for Driving Test Cancellations (DTCUK)

When registering for the DTCUK service, you will be required to provide personal details including:

• Driving licence number
• DVSA test reference number or theory pass number
• Preferred test centres, dates, and time ranges
• Contact information (e.g. email address)

The information marked with an asterisk (*) is mandatory and must be provided in order to complete registration and activate the service.

We only collect the minimum necessary information to perform the core service of searching for and booking earlier test appointments on your behalf via the official DVSA system.

You will be asked to agree to this Privacy Policy and our Terms & Conditions during the sign-up process.

How We Use Your Information

We use the information you provide solely for the following purposes:

• To search and book earlier test dates via the DVSA system on your behalf
• To contact you about your booking status or service-related updates
• To verify the legitimacy and consistency of account usage (e.g., preventing abuse or multiple users on a single account)

We do not sell, rent, or share your data with third-party advertisers.

Security of Your Data

We implement commercially reasonable and industry-standard measures to protect your data. However, no method of internet transmission or electronic storage can be guaranteed 100% secure. We continuously monitor our systems and work to maintain high levels of protection, but cannot provide an absolute guarantee of security.

Payment and Transaction Data

All payments for our service are processed via third-party platforms (such as Stripe, PayPal, or mobile app stores). We do not store or process your payment card details directly. Your transactions are handled securely via these payment providers, and your financial data is not shared with us.

Third-Party Links

Our website or application may contain links to external websites that are not operated by us. If you click on a third-party link, you will be redirected to their website. We strongly recommend reviewing their privacy policy. We are not responsible for the privacy practices or content of external sites.

Data Retention

We retain your data for as long as is necessary to provide the service and for legal or operational reasons. You may request deletion of your personal data by contacting our support team at the email below.

Your Rights

You have the right to:

• Access your personal information
• Request correction of inaccurate data
• Request deletion of your data (subject to limitations)
• Withdraw your consent for processing, where applicable

For any privacy-related requests, please contact us at the email address below.

Service Provider

This service is provided by:

DTCUK (Drive Test Cancellations UK)

Contact: support@driving-test-cancellations.com